Last Updated: 30 October 2025
Website: https://apnaduty.com
Contact: contact@apnaduty.com
At ApnaDuty, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Residential Address / Service Location
- Service Preferences or Requirements
Automatic / Technical Data
- IP Address
- Browser Type & Device Information
- Pages Visited & Time Spent
- Cookies and Tracking Data
2. How We Use Your Information
We use your information to:
- Provide and manage domestic help & caregiver services
- Match you with suitable staff (maid, caregiver, cook, babysitter, etc.)
- Communicate service updates, confirmations, and support
- Improve our service quality, safety, and customer experience
- Send promotional or informational messages (you may opt-out anytime)
We do not sell or misuse your personal information.
3. Information Sharing
We only share your information in the following cases:
- With the assigned staff/worker only to understand the service location and work details
- With service support providers (SMS/Email gateway, CRM, etc.)
- If required by law, government, or legal authorities
All third-party partners must follow privacy and security standards.
4. Data Security
We use secure servers, encryption, access control, and monitoring to protect your personal data.
However, no online transmission is 100% secure, so we cannot guarantee absolute protection.
5. Cookies Policy
We use cookies to enhance your browsing experience and analyze website performance.
You may disable cookies through browser settings if you prefer.
6. External Links
Our website may include links to third-party sites.
We are not responsible for their privacy practices or content.
7. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Removal or deletion of your data
- To unsubscribe from promotional messages
To request changes, contact us at: contact@apnaduty.com
8. Updates to this Policy
We may update this policy from time to time. The latest version will always be posted on this page.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
📩 Email: contact@apnaduty.com